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Rental Guide

Terms & Conditions

Rental Fee & Duration

  • Pricing varies by dress style for a 3-day rental.
  • Day 1: Pick up at the studio, Day 2: Wear, Day 3: Return. Late returns cost an additional ₱200 per extra day.

Reservation & Payment

  • Availability isn't shown on the website yet. We check if your pieces are free on your event date after you send us your rental form, and your booking is only confirmed when our team replies.
  • Full payment required to confirm booking or 50% down payment to secure date, with remaining balance settled upon pick-up (deductible from total fee). Full payment must be made via GCash, Bank Transfer, or in person before release.

Security Deposit

  • ₱800 refundable deposit required upon return and inspection. Deductions apply for damage or stains (₱350 for minor, ₱800 for major).

ID Requirement

  • Valid government-issued ID/School ID is required for renters.

Cancellations & Changes

  • Bookings are strictly non-refundable.
  • Rescheduling allowed within 2 days of original booking (subject to availability).
  • One dress change allowed: free within 24-48 hours; ₱200 fee after 48 hours.

Fitting & Sizing

  • A ₱120 fitting fee covers a session of up to 3 to 4 dress try-ons.
  • Fittings: An extra ₱100 fee applies for trying on additional styles.
  • Fit Policy: All rentals are final upon release. No refunds or exchanges for sizing or fit issues after release.
  • Customizations, alterations and modifications are not permitted or included unless pre-approved.

Pick-Up & Return

  • Hours: Studio pick-up is available during business hours. Delivery isn't available yet.
  • Return Cut-Off: Return by 12:00 PM on the scheduled date (20-minute grace period allowed).
  • Late Fee: ₱200 per day per dress. Renters bear full financial responsibility for any third-party courier delays, weather issues, or losses caused to subsequent bookings.

Wear, Tear & Damage Charges

Normal wear: minor hem dust, small wrinkles, light makeup/deodorant residue, slight loose threads₱0

Stains & Soiling

Light stains (makeup, mud)₱400
Severe stains (heavy mud, grass)Forfeit deposit
Permanent stains / Fabric burn100% of dress value

Tears & Snags

Snags/pulled threads₱300 per spot
Small tear (< 1 inch)₱650 per tear
Medium tearForfeit deposit
Large tear / major damage100% of dress value

Missing Hardware & Repairs

Beads, sequins, decorations₱350
Hooks, clasps, buttons₱500
Zipper damage₱700

Note on Security Deposit: Our security deposits reflect the delicate craftsmanship and high value of our premium imported dresses from Vietnam. This deposit helps protect these delicate pieces and will be fully refunded upon safe return of the garment.

Thank You!